Faithful Construction ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, contact us, request a quote, engage our construction services, or communicate with us by phone, email, or SMS.

We may collect the following personal information:

• Contact information: Name, email address, phone number, and mailing or project address.

• Project information: Construction or renovation inquiries, project requirements, specifications, timelines, and other details you provide.

• Communication information: Messages, inquiries, correspondence, and records of communications with our team.

• Website information: Technical information such as IP address, browser type, and website usage data, where collected through our website.

• SMS consent information: Your phone number, consent preferences, and records of your agreement to receive text messages.

We collect information directly from you when you complete website forms, request estimates, contact our office, or communicate with our representatives.

We may use your personal information to:

• Respond to inquiries and provide estimates or quotations.

• Communicate about construction projects, appointments, schedules, and service updates.

• Provide customer support and respond to requests.

• Send project-related notifications by phone, email, or SMS.

• Manage contracts, invoices, payments, and business records.

• Improve our website, services, and customer experience.

• Meet applicable legal and regulatory obligations.

We use personal information only for legitimate business purposes and in accordance with applicable privacy laws.

If you consent to receive SMS messages from Faithful Construction, we may send you text messages relating to your inquiries, appointments, project updates, scheduling, and account notifications.

Providing SMS consent is voluntary.

SMS consent is not shared with third parties or affiliates for their own marketing or promotional purposes. We do not sell, rent, or share SMS opt-in information or consent with third parties or affiliates for marketing purposes.

You may withdraw your consent to receive SMS messages at any time by replying STOP to any SMS message from us.

For assistance, reply HELP or visit https://faithfulconstruction.ca/.

Message frequency may vary. Message and data rates may apply.

We do not sell your personal information.

We may share personal information only when reasonably necessary with:

• Authorized employees and representatives involved in providing our services.

• Subcontractors, suppliers, and service providers involved in your construction project, where necessary.

• Technology and communication providers that help us operate our business, including website hosting, email, and SMS services.

• Government authorities or regulatory agencies when required by law.

Service providers are expected to protect personal information and use it only for authorized purposes.

SMS consent and opt-in information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, loss, or misuse.

We retain personal information only for as long as reasonably necessary to fulfill business purposes, comply with legal requirements, or resolve disputes.

Subject to applicable laws, you may request access to or correction of personal information we hold about you.

You may also withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.

To make a privacy-related request, please contact us using the information below.

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their respective privacy policies.

We may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal obligations.

Any updates will be published on this page with a revised effective date.

For questions about this Privacy Policy or how your personal information is handled, please contact:

Faithful Construction
Website: https://faithfulconstruction.ca/
Email: office@faithfulconstruction.ca
Phone: 250-735-5046